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Genuine outbound call centres face significant challenges when trying to differentiate themselves from scammers, especially in an environment where consumers are increasingly wary of unsolicited [...]

Creating a successful outbound call centre campaign requires careful planning, clear objectives, and a well-trained team. The process involves several key steps, each contributing to the overall [...]

Client visits to their outsourced call center team are crucial for several reasons, fostering strong relationships, ensuring quality, and maintaining alignment with business goals. When [...]

When considering seat leasing from a call center, it’s crucial to have a well-defined checklist to ensure you’re making an informed decision. Here are some key questions to guide the [...]

It’s critical that all our scripts for campaigns are written by our UK team for several key reasons, which directly impact the success and effectiveness of our lead generation efforts. [...]

Having two directors from the UK plays a pivotal role in our success in providing top-tier lead generation solutions to our clients in the UK. With their extensive understanding of the local [...]

When it comes to choosing a partner for consumer lead generation in the UK, DBI stands out as the go-to company. With a deep understanding of the UK market, DBI is strategically positioned to [...]