Let DBI’s consumer call center solution help you grow.
Let us help your day to day business run smoother
and win more sales with us!
What’s Included?
Dedicated agent who will learn your business type with their team leader.
125 calls per day – script of your choice, to be written with your account manager on onboarding.
Full daily reporting and end of shift report to show the work done and outcomes of the calls for the day.
We will call consumers based on age, homeownership, and postcode to target your perfect new customer; we will need a minimum of 5 full postcodes to target.
Quality team checking the work your agent does and producing a weekly report.
2 hours training per week from our inhouse training after quality reports are produced so they can get better week on week.
20 weekly customer care calls to see if your clients are happy, each call a voice file will be provided so you can listen to what they say.
Help with ICO registration and advice if not yet registered.
Any data bases you have we can clean up by PAF / address checking and TPS checking to ensure you are up to date and compliant.
Bonus for all Clients
Inbound message taking when you divert your number to your team members 9am to 5pm, you will be given your own direct dial number that will come directly to your team, they will greet the caller, take a message and either email or send it to you on what’s app.
Rolling 90 days contract after first 14 days, if you decide to cancel in the first 14 days then a charge of £300 will be taken. If you pay monthly, then charge will be just £599 if you pay quarterly this will be reduced to just £1,500.
We have scripts written that work, we have the technology to support our offering, we have trained outbound agents ready to start calling for you, if you need to grow your business then contact:
Charm’s contact details: charm.osorio@dbiph.com or +44 208 191 8886. or via Whatsapp +63917 177 2032
Please note if your company requirement is 10 agents for more then, further discounts can be given, please highlight this when you speak to us.