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We provide a contact management solution ranging from customer acquisition, back office support, inbound, outbound, data entry and customer services. Whether you are looking to provide additional support or to expand your existing team, our highly trained and motivated agents are here to not only deliver outstanding services to you and your potential customers but ensure consistently positive customer interactions.

 

To ensure high levels of productivity and campaign performance, we operate an industry leading dialler and CRM system, resulting in increased sales and return on investment for our clients.

Our Bespoke Services:

 

  • Telemarketing
  • Lead generation
  • Lead qualification
  • Appointment scheduling
  • Surveys
  • Data verification
  • Data entry
  • Hot key transfers

Key Benefits of our Bespoke Services:

 

  • Enhanced operating efficiencies and processes
  • Increased sales
  • Lower cost of acquisition
  • Scalability
  • Continuous calling potential (24 hours, 7 days a week)
  • Capacity to operate in the UK, Australia and the USA

The DBI team can help you with…

B2C and B2B List Rental data, Outbound Call Centre Campaigns, choosing the right VOIP,
CLI and dialler providers, Seat leasing, Web leads, email campaigns, TPS and live number Validation,
Data mining campaigns, Inbound Call centre Campaigns, offshore recruitment.