Our privately-owned 220-seat call centre was launched to offer a tailored and bespoke solution to businesses of all sizes and provide an extended support network. Our mission is to help businesses reduce costs and increase turnover, without the stress of additional overheads and logistic requirements.
We provide a contact management solution ranging from customer acquisition, back office support, inbound, outbound, data entry and customer services. Whether you are looking to provide additional support or to expand your existing team, our highly trained and motivated agents are here to not only deliver outstanding services to you and your potential customers but ensure consistently positive customer interactions.
To ensure high levels of productivity and campaign performance, we operate an industry leading dialler and CRM system, resulting in increased sales and return on investment for our clients.
Our Bespoke Services:
- Lead generation
- Lead qualification
- Appointment scheduling
- Data verification
- Data entry
- Hot key transfers
Key Benefits of our Bespoke Services:
- Enhanced operating efficiencies and processes
- Increased sales
- Lower cost of acquisition
- Continuous calling potential (24 hours, 7 days a week)
- Capacity to operate in the UK, Australia and the USA
Contact our team at DBI today!
If you would like to discuss your data requirements or marketing needs, please call us or complete the enquiry form below.