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An outbound calling campaign should consider adjusting its start and finish times throughout the year based on target age demographics, seasonal factors, and consumer behavior shifts like school [...]

At Data Blazers Inc., we record all campaign calls as part of our quality assurance, compliance, and training protocols. However, we strongly recommend that our clients also record calls handled [...]

We Qualify, We quality check, We deliver to you as the shift goes on, You close. DBI’s People Finder campaign is a standout example of consumer lead generation done right—blending strategic [...]

DBI Estate Planning’s telephone campaign is setting a new standard in lead generation by leveraging advanced Avatar calling technology. This unique approach combines human oversight with [...]

When our team speaks to you for the first time, we will ask you several questions to understand your business, this is critical to find the right solution for you and sadly in some situations we [...]

At DBI, we’re seeing exceptional performance across our home improvement lead generation campaigns, with three standout categories leading the way: loft insulation, windows and doors, and solar [...]

Genuine outbound call centres face significant challenges when trying to differentiate themselves from scammers, especially in an environment where consumers are increasingly wary of unsolicited [...]

Creating a successful outbound call centre campaign requires careful planning, clear objectives, and a well-trained team. The process involves several key steps, each contributing to the overall [...]

Client visits to their outsourced call center team are crucial for several reasons, fostering strong relationships, ensuring quality, and maintaining alignment with business goals. When [...]

When considering seat leasing from a call center, it’s crucial to have a well-defined checklist to ensure you’re making an informed decision. Here are some key questions to guide the [...]