|For Lead Generation campaigns, the question will go live the next following day for we need to forward your campaign details to our Operation Team for training and the first delivery will be the next day after the first dial.|
For List Rental – the maximum time of delivery is 24 hours for this will cover all validations
Is this Okay?
Logic questions depends on the vertical of your data requirement. If you like we can come up with a script that will help to increase your sales.
Inhabit: Homeowners / Rent (Council) / Rent (Private) / Rent (Housing Association) / Living With Family
Age Bracket: 18-24 , 25-34 , 35-44 , 45-54 , 55-64 , 65-74 , 75-80
Landline and Mobile
TPS and NTPS
Covered Areas: All of UK or with Postcode Inclusions
Postcodes to Exclude
For Lead Generation:
Survey Date and Time
For List Rental:
InhabitOther fields required depending on the data order
We do the following Validations:
1. Live Number Validation
3. Deceased Checking
4. TPS Checking
6. CTPS Checking if needed
GDPR is very wide and not possible to share in a document or two. What I can say is that we have own our compliance team, we take advice from Scott Robert in Manchester, and we use the data Rep service in London, we take compliance very seriously. Many of our clients have a due diligence form that we need to complete do you have one? If not, then I suggest you create one to satisfy yourself you are asking us the right questions to ensure that the data company you choose is compliant.
If you would like me to supply you with a due diligence form please just ask your account manager.
If you wish to call the leads delivered from the previous months it needs to be approved by our Directors. We will also raise a new order form and invoice for this for we will validate the data again for you. Our process for re-licensing records would require you to send over the records to us and we will do the validations from our end. We will send you the validation results and the file of the records that you are able to use again.
As part of our ISO guidelines, any data that will be re-licensed must pass through our data processing again in order for us to guarantee the data’s compliance.
Just to be clear our role is to provide you with accurate data as per your order, when we deliver the data is then your team that will decide on the conversion, your offer, your script, your price point, how you manage the data, your agents’ skills, the list goes on. Sadly conversion is not in our control.
If you are getting dead numbers, then we can help, when we select the data it all comes from the same data base so no reason to why the first batch gave sales and the 2nd not so many.
If you’re not getting dead numbers, We don’t what to suggest.
In the event that a lead came from DBI wished to not receive any marketing calls, you can send an email to our Compliance team together with the customer’s number and name. We will include it on our Do Not Call and Do Not Process List.
The most common questions our team gets asked: Please find our first FAQs from our clients…