The DBI Call Centre Network is building fast…

The DBI Call Centre Network is building fast…

DBI has now proudly surpassed the milestone of partnering with over 60 quality call centres, a testament to its rigorous due diligence and dedication to excellence. This achievement paves the way for DBI to start accepting more call centre campaigns from its clients.

The backbone of this success is the tireless effort of DBI’s partner services team, comprising Julie, Jes, and Ludd. Their unwavering commitment has been instrumental in achieving this milestone. The team has spent countless hours interviewing potential call centres, meticulously evaluating each to ensure they meet DBI’s high standards.

The process of becoming a DBI-approved call centre is no easy feat. Each centre undergoes a series of stringent reviews designed to assess various critical aspects. These reviews encompass a thorough evaluation of the centre’s operational capabilities, technological infrastructure, and adherence to industry best practices and ensuring that only those capable of delivering exceptional service are approved.

Julie, Jes, and Ludd’s approach is both comprehensive and meticulous. They conduct in-depth interviews with the management teams of prospective call centres, analyzing their operational processes and protocols. Furthermore, they implement rigorous testing scenarios to evaluate the centres’ performance under different conditions. This multifaceted review process ensures that only the most capable and reliable call centres become part of DBI’s network.

The result of this exhaustive process is a curated selection of over 60 top-tier call centres, each ready to provide superior service. This achievement not only reflects DBI’s commitment to quality but also positions it as a leader in the industry.

If you wish to become a DBI approved call centre please complete the link below and one of the team will reach out to you within 24 hours.