What’s included in our lead generation services hourly campaign?

A truly bespoke lead gen campaign built from the ground up specifically for your needs.

Agent

• Opted in consumer data available to increase results.
• Agents selected for quality of their voice and accent – The Filipino voice that customers love.
• Script writing / Training, mentoring and re-training of agents.
• Agents on salary + incentives (all incentives QA checked).
• 5 billable hours per day – you don’t pay for lunchtime or breaks.

Management

• Fully managed lead generation services lead by managers from the UK and Australia.
• Team Leader support – performance driven.
• Board Jockey support – performance driven.
• Daily/weekly reporting in any format you wish.
• Skype group chat for instant communications.
• Daily review of the lead gen campaign to increase results.
• The campaign is run from our 250-seat call centre with training rooms, break room, fully-manned security and dedicated HR team.

Technical

• Dynamic in-house CRM Team – bespoke CRM build.
• Licensed Dialler – UK support team.
• Premium VOIP connectivity – Tier one routing.
• Fibre line internet connectivity .
• IT Support dialler and desktop.
• Dialler disposition reports upon request.
• Quality review of daily work – 100% validation and FTP access.
• Private calling rooms for teams over 20 agents- CCTV access.

DBi Your Trusted Data and Call Centre Partner

Datablazers Inc, 0203 630 8888 marketing@dbiph.com