You are in safe hands when it comes to compliance with DBI
DBI over 12 years has changed from being a data broker, then data broker and call centre owner to now being a ‘super data broker and call centre campaign specialist’ when it comes to consumer lead generation, running campaigns in centres where we have full visibility and control.
In addition, we partner currently with 20+ UK survey teams where we can place questions, but DBI is not just a normal broker who takes and order passes it on and does nothing else we add massive value in quality, reporting and client services.
If you would like a copy of our compliance pack, please ask Maddy or Kim.
Please find below the items in our compliance pack that will again support your choice to work with DBI:
1/ Company Registration Certificate
2/ ICO registration Certificate
3/ DBI Corporate Presentation
4/ Privacy Policy
5/ DBI Data supplier due diligence
6/ DBI Data Retention and Data Management policy
7/ DBI Data Security Process and Procedure
8/ DBI Data Breach Policy
9/ DBI Customer Care Policy
10/ Screen shot that DBI hold the TPS register licence
11/ TPS licence invoice and payment proof
13/ GDPR Training and Quiz
14/ Data destruction certificate
15/ Legitimate interest tables
16/ Vulnerable calling policy
Other questions we feel you may like to know the answers for in addition to the above.
1.Does your company comply with the Privacy & Electronic Communication (PECR)? Yes
2.Does your company comply with the Data Protection Act 2018? Yes
3.Does your company comply with the General Data Protection Regulation? Yes
4.Does your company have an internal Subject Access Request/complaints policy? Yes
5.Does your company maintain a Subject Access Request log? Yes
6.Does your company have TPS screening in place? Yes
7.Do you hold a TPS license? Yes
8.Do you call TPS registered numbers when you have valid consent to do so? No
9.Has your company had any TPS complaints in the last 12 months? No
Please outline how your data is sent securely. SFTP with passwords.
How long do you keep call recordings/opt ins on file? 12 months.
10.Do you have a license period for how long the data can be dialled? 60 days but it’s the client’s responsibility to TPS check any data every 28 days.
